Frequently Asked Questions
Everything you need to know about upgrading your kitchen ventilation.
What is the standard shipping time for Proline Range Hoods?
Most in-stock range hoods ship within 1-3 business days. Delivery typically takes 5-10 business days depending on your location within the continental United States.
How do I choose the correct CFM for my range hood?
A general rule is to have 100 CFM for every 10,000 BTUs of your stovetop. For electric stoves, multiply the width of your stove by 10 to find the minimum recommended CFM.
What is your return policy?
We offer a 14-day money-back guarantee. If you are not satisfied with your purchase, you can return the unit in its original, uninstalled condition for a refund, minus shipping and restocking fees.
Do your range hoods come with a warranty?
Yes, all Proline Range Hoods come with a 3-year limited warranty. This includes a 1-year full parts and labor warranty followed by a 2-year parts-only warranty.
Can I install my range hood myself?
While many homeowners with DIY experience can install our hoods, we strongly recommend hiring a licensed professional or electrician to ensure proper mounting and electrical safety.
What is the difference between ducted and ductless range hoods?
Ducted hoods vent air to the outside of your home, providing the best performance. Ductless hoods use charcoal filters to clean the air and recirculate it back into the kitchen.